Researching in-home care can be an overwhelming process, and you’re likely to have many questions about types of services, costs, etc. Providing the top senior home care Anchorage, AK has to offer, we at Midnight Sun Home Care have compiled a list of common questions to help you make informed choices as you search for home care for yourself or a loved one.
Each Midnight Sun Home Care caregiver is thoroughly screened, trained, insured and bonded for safety and security. Before being considered for hire, each caregiver must pass in-depth reference checks, criminal background investigations, and driving record reviews. Only caregivers exhibiting the highest level of attentiveness, compassion, moral character, and professionalism become members of the Midnight Sun Home caregiver team.
Yes. Each caregiver is an employee of Midnight Sun Home Care and is protected in case a caregiver is injured on the job.
Our minimum shift length is 2 hours, and we customize our care plans for all of our clients to help them maintain the lifestyle they want. We even have some clients who only schedule 2 hours per week!
We do our very best to have only one caregiver assigned to a client because we know how important the caregiver/client relationship is. However, there may be times when a caregiver is ill, on vacation, or has extenuating circumstances, in which case another carefully selected caregiver will work with a client.
We meet with each client and his or her family in the home to get to know him or her better, and discuss and evaluate care needs and the home environment.
We do our best to match each client with a dedicated and compatible caregiver. We encourage our clients to be part of this process. The client has the right to request a new caregiver at any time.
Caregivers document all visits in a document log. Also, a Personalized Care Plan Book is kept in the client’s home for reference by the caregiver, the client, the client’s family, and members of the care team.
In the event of any issue, question or complaint, please call us at our home office at (907) 677-7890 or toll free in Alaska at (877) 677-7890 and we will be happy to help.
Yes. Our services are available wherever you call home.
We are a locally owned and operated Alaska home care company. We are not a franchise.
We are proud to provide home care services in Anchorage, Eagle River, Chugiak, Peter’s Creek, and the Mat-Su Valley.
Individuals having difficulty with basic tasks, such as walking, dressing, eating, cooking, managing medications, or those with are at a risk of falling, need incontinence assistance, need help bathing, are experiencing a loss of cognitive function, or have become isolated could all benefit from home care services.
Please note that these service prices are representative, not comprehensive. In other words, the actual cost is subject to change based on the actual service provided.
Our home care services can be paid for via private pay by check, credit card, or cash, as well as long term care insurance and VA benefits.
Our services are not covered under Medicare or Medicaid, but may be covered under a long term care insurance policy.
Yes. All our caregivers are employed by us and are insured and bonded for your protection.
We are strictly an Alaskan-based company. We focus on building strong relationships with our clients and the people within their support system, and our success is based on the quality of our work and our ability to truly enrich the lives of our clients and their families. We are A+ rated by the Better Business Bureau and we are very involved in our local community.
Anyone who is in need of non-medical help at home.
You can reach someone from our office 24 hours a day. We transfer our office phone to an after-hours cell phone so someone will always be there to answer your call.
We prefer to have 2-3 days to set up caregivers but that does depend on the amount of services needed. We can often arrange for same day services if needed.
There is no commitment to a specific amount of service hours. The only requirement is that each visit requested is at least 2 hours.
We offer a wide variety of non-medical in-home care services. Please visit our Services page for more information.
We require at least one year of direct care experience to work with Midnight Sun Home Care. We then require all caregivers to complete a Certified Companion Aide (CCA) training program. The CCA Program covers 19 topics designed to assist caregivers in honing their specialized skills as providers of in-home services to senior clients. We also provide in-service trainings throughout the year for our caregivers.
Still have questions about our Anchorage respite care, available throughout Anchorage and the surrounding areas? Contact our team and we will be happy to answer any questions you might have.